Wholesale Terms & Conditions

These Wholesale Terms and Conditions will apply to the purchase of goods by you (the customer or you).

We are Shroot Ltd a company registered in England and Wales under Shroot Ltd, company number 13048976 whose registered office is at Villa House, 7 Herbert Terrace, Penarth CF64 2AH  (the Supplier or us or we).

These are the terms on which we sell all Goods to you.  By ordering any of these Goods, you agree to be bound by these Terms and Conditions.



We reserve the right to vary our prices, product descriptions and website content whenever necessary. The prices displayed on our product pages do not include delivery.

Shroot VAT registration number: 379690631.

Please note prices may vary in store.


We make every effort to ensure that the images of the products on our website are accurate. However, we reserve the right to change any of our products without prior notification.
Due to differences between individual monitors, the colours of products shown may be slightly different to their true colours.

Images are used for illustrative purposes only and may not be identical to the product you receive.

Any copying of the material or content on www.shroot.co.uk is strictly prohibited unless permission is granted for selling purposes.  High quality images can be provided on request.


Ordering Availability and Reselling

We aim to ensure we have a good product availability, however we cannot guarantee 100% stock availability. Should you require a large volume of a particular product then please email jude@shroot.co.uk in order to discuss your requirements. 


We do not accept orders from online marketplace sellers such as but not restricted to; Etsy, Amazon, eBay and Not on The High Street, unless by prior agreement with Shroot Ltd.


Contract and Payment

We will send you an order acknowledgement and pro forma invoice.  Payment can be made via BACS transfer.  Payment terms are net 14 days.


Our shipping charges outlined below are only to the UK mainland EXCLUDING offshore islands & Northern Ireland. Should you be based in offshore islands or Northern Ireland, or outside the UK then please contact us to discuss your requirements.

For orders under £150 (ex VAT) shipping is charged at £8.00

We offer free delivery on orders over £150 ex VAT (within UK mainland).

You are responsible for ensuring that all the details you give are correct as we cannot be held liable for any mis-delivery arising out of incorrect information that you have provided.

We will process your order as quickly as possible, usually within 3 working days. Our working days are Monday – Friday excluding Bank Holidays. We will send you an email on the day that we despatch your order or when you order is ready to collect. Once despatched your goods will normally be delivered within 5 working days.  For large orders or products on back order, the lead time may be up to 3 weeks. 

These lead times and delivery times are not binding.

Delivery usually takes place between 9am and 6pm, Monday to Friday. Please note that some delivery drivers may operate outside these times. We are unable to accept specific requests for times or days.



Risk of damage to or loss of the goods passes to you at the time of delivery to you.

Unless specified on the products page goods do not come with any warranty or guarantee other than implied by law for business to business sales.


We do not accept returns of unwanted or non-faulty items.

Any shortages or damages must be reported to our us team within 3 working days via email jude@shroot.co.uk. All claims shall be waived if they fall outside this timescale.

Faulty goods may need to be returned to us, along with a returns form, for inspection. Any returns are at your own cost and you will be responsible for the handling and shipping of the contents of your return. On receipt of the returned goods, we will inspect the products. If liability is accepted we will refund you for the cost of the goods and the reasonable return postage costs. Liability will never exceed the value of the goods.

Prior to sending items back please contact us via email jude@shroot.co.uk.


Amending or Cancelling an Order

Orders received by us are processed immediately and go straight to be hand packed. We regret that, once you have placed your order and payment has been received, we cannot cancel or amend it unless under extreme circumstances. Any changes or cancellations will incur an administration charge.

Ownership and Risk

Transfer of risk passes from us to you once you have accepted delivery of the order. Ownership of the goods shall not pass to you until we have received in full cleared funds of all sums due in respect of the order. We shall be entitled to recover payment for the goods even though ownership of any of the goods has not yet passed from us.

Retention of Title

Notwithstanding delivery and the passing of risk, property in and title to, the goods shall remain with the seller until the seller has received payment of the full price of (a) all Goods and/or Services the subject of the Contract and (b) all other goods and/or services supplied by the seller to the buyer under any contract whatsoever. Payment of the full price shall include, without limitation, the amount of any interest or other sum payable under the terms of this and all other contracts between the seller and the buyer.

Copyright/Trademarks/Data Protection

All rights in the designs and information on our website are owned by us. They are protected by copyright, trademarks and other intellectual property rights.
You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose unless permission has been granted by Shroot Ltd for selling purposes.

We will use the information which you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes in accordance with our Privacy Policy.

Force Majure

We are not liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control, including but not limited to acts of God, accidents, acts of terrorism, war, fire, strikes, lock outs, failure of any communications including telecommunications or computer systems, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and we shall be entitled to a reasonable extension of its obligations.